In stock items with no customization will typically ship within 2 business days.
Customized products will typically ship within the published lead time. See product details for specifics.
If a custom product is needed before the advertised production time posted on the product please contact us directly. We can expedite custom orders, however, a $45 fee, or 25% fee (whichever is higher) will apply. DO NOT PURCHASE CUSTOM PRODUCTS NEEDING TO BE EXPEDITED WITHOUT CONTACTING US FIRST.
2-7 Business days transit time. Please understand this does not mean custom items will be produced and shipped in 2-7 days, this is only the shipping method.
2-7 Business days transit time. Please understand this does not mean custom items will be produced and shipped in 2-7 days, this is only the shipping method.
We guarantee our products to be free of manufacturing errors or product defects. Please keep in mind that leather is a natural product and some variation and natural scarring/blemishes are normal. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect.
Folsomade Leather is committed to providing top quality products, therefore if there is any defect due to our manufacturing, we will cover 100% of the cost associated with the issue.
If the defect is due to customer error (ex. did not measure according to our guide, clicked on the wrong button, etc.) the customer is responsible for charges associated with the mistake.
EXCHANGES
Exchanges of in stock, or non-customized products must be done within 14 calendar days of delivery. Product must be in new condition.The customer is responsible for shipping the item back to Folsomade Leather at their own cost. Returned items may incur a restock fee, not to exceed $10.00 per item.
RETURNS
Returns of in stock, or non-customized items must be done within 14 calendar days of delivery. Product must be in new condition. Custom items which have spelling errors that were created by the purchaser will not be covered under any warranty and will be remade at the customer's expense. If spelling errors occur that do not match the order specifications we will remake the affected item. Returned items may incur a restock fee, not to exceed $10.00 per item.
NOTE: Folsomade Leather reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.